INFOKS WARRANTY STATEMENT
- INFOKS KABLO SAN. Ve LTD. STI warrants that all the cables produced, marked with INFOKS batch code and delivered, weather manufactured according to agreed specifications or according to the specifications in the INFOKS web-site or catalog valid during the time of the order are free from the defects in material and workmanship and are suitable for use according to the aforementioned specifications for twenty-five (25) years after the date of shipment.
- INFOKS KABLO SAN. Ve LTD. STI guarantees the high quality of the Product as per the INFOKS Technical Specifications, which is to be confirmed by the original test reports.
- This Warranty only covers failures due to defects in materials and workmanship, provided the cables delivered by INFOKS KABLO SAN. Ve LTD. STI are installed and maintained according to the best practice common in the industry. It does not cover damage resulting from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification (made by the Buyer or a third party without INFOKS KABLO consent).
- INFOKS KABLO SAN. Ve LTD. STI only obligation shall be to replace or repair at its own discretion and within a reasonable time after the receipt of the Buyer’s written notification, the quantity of cable proved to be defective within the warranty period.
- INFOKS KABLO SAN. Ve LTD. STI makes no other warranty of any other kind, expressed or implied, with respect to the cables manufactured and sold by INFOKS KABLO SAN. Ve LTD. STI. hereunder, whether as to merchantability or fitness for a particular purpose.
- INFOKS KABLO SAN. Ve LTD. STI shall not be liable for damages resulting from normal wear and tear of the goods, delays in shipment or inability to ship due to fires, floods, wars, sabotage, accidents, labor strikes or disputes , voluntary or involuntary compliances with any law, order, rule or regulation of governmental agency or authority; or inability to obtain material (including power and fuel), equipment or transportation, or arising from any other contingency, circumstances or events beyond its reasonable control.
- INFOKS KABLO SAN. Ve LTD. STI shall not be liable or responsible for any claim for costs, expenses, direct or consequential damages beyond the price of the cables purchased, and no charge will be allowed for labor or other expenses incurred.
- Any cable complaint must be promptly notified to INFOKS KABLO SAN. Ve LTD. STI, so the matter may be investigated by INFOKS KABLO SAN. Ve LTD. STI without delay. A complaint must be accompanied by corroborative definite observations, such as photographs, cable samples, written testament from installers and etc. These observations will be used by INFOKS KABLO SAN. Ve LTD. STI to study the complaint and offer solutions.
- If at the Buyer’s request INFOKS KABLO SAN. Ve LTD. STI’s specialists are involved in the detection and elimination of the defects listed above, the Buyer will cover INFOKS KABLO SAN. Ve LTD. STI charges and expenses for such involvement. If INFOKS KABLO SAN. Ve LTD. STI ‘s fault is detected; such charges shall be covered by INFOKS KABLO SAN. Ve LTD. STI.
- A cable suspected as defective shall not be returned to INFOKS KABLO SAN. Ve LTD. STI before INFOKS KABLO SAN. Ve LTD. STI authorizes in writing its return.